Privacy Policy
Welcome to our Privacy Policy page. Your privacy is critically important to us. This document outlines the types of information we collect, how we use it, and your rights regarding your personal data when you use our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
What Data We Collect
We collect and process the following types of personal data:
- Contact Information: such as your name, email address, phone number, and postal address when you voluntarily provide these details.
- Usage Data: information about how you use our website, including pages visited, duration of visit, and navigation patterns.
- Cookies and Tracking Data: small files stored on your device to help us improve your experience.
- Communications: any messages or inquiries you send us via email or contact forms.
How We Use Data
We use the collected data for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries and provide customer support.
- To personalize and improve your experience on our website.
- To send administrative communications, including updates regarding our services or policy changes.
- To ensure website security and prevent fraudulent activities.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognize you and remember your preferences. Types of cookies we use include:
- Essential Cookies: required for the basic functioning of the website.
- Performance Cookies: to collect anonymous information on how visitors use the site.
- Functionality Cookies: to remember your choices and preferences.
You may set your browser to refuse cookies, but please note that some features of the website may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We do not control and are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage and encryption where applicable.
- Regular security assessments and updates.
- Restricted access to personal data by authorized personnel only.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
User Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Right to Access: You may request access to the personal data we hold about you.
- Right to Rectification: You can ask us to correct or update inaccurate or incomplete data.
- Right to Erasure: You may request that we delete your personal data, subject to certain legal conditions.
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
- Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information below. We will respond to your request in accordance with applicable legal requirements.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: help@ryvypey.com
- Phone: +44 20 7942 5000
- Address: Natural History Museum, Cromwell Road, South Kensington, London SW7 5BD, United Kingdom
- Social/X: https://x.com/NHM_London
Thank you for trusting us with your personal information. We are committed to safeguarding your privacy and ensuring you have a positive experience while using our website.
